The only thing that looks more or less presentable is the

main lobby. Everything else was disappointing, from the dirty linens to the cramped bathroom. My partner constantly complained about my choice, and I won't be returning. The staff's response to issues was inadequate, leaving a poor impression overall.

Unexpected dog-friendly touches

The location was perfect for my family trip, and we loved having our dog with us! The area was spacious for walks, making it super convenient.

However, the cleanliness could definitely improve. we found stained sheets and hair in the shower. Plus, the noise from outside was quite bothersome during the night.

The location was great, with nearby restaurants.

During our one-night stay, we felt incredibly uncomfortable. The room smelled like smoke, and stained furniture left us feeling uneasy about hygiene. We couldn't even stay longer as we were too worried about our safety and health. We left shortly after checking in, as we just couldn't shake off the unsettling atmosphere.

Good intentions, flawed execution

The room was clean and the bed was incredibly comfortable for multiple guests. The shower was great and the staff was friendly, indicating a desire for good service.

Despite the comforts, the breakfast was underwhelming with limited options, and the surrounding area felt uncomfortable, which detracted from the overall experience.

Dirty room with stained sheets and bugs.

The check-in process was smooth, and the room was surprisingly spacious with clean sheets and a cozy vibe. I really enjoyed lounging by the sun terrace and appreciated the garden area for some chill time. The only downside was that the breakfast options could use a bit more variety, but overall, I had a pleasant stay! 😊

During my recent stay, I appreciated the spacious King Room's comfort. Breakfast options satisfied my morning cravings. However, the walls showed signs of wear that could use attention. Overall, a decent value while exploring Charlotte.

I had a pleasant stay. The king room was spacious and comfortable. The bed accommodated multiple guests easily. Breakfast included basic options like eggs and waffles. The location was great, with restaurants and gas stations nearby. 😊

I enjoyed my stay at Quality Inn & Suites University Area. The staff were incredibly helpful, ensuring that I had everything I needed. The room was spacious and comfortable, which made my visit very pleasant.

More accessible features for seniors would be helpful.

I stayed recently and the king room was spacious. The breakfast had basic options like eggs and waffles. The location was good with several restaurants nearby.

comfortable room but poor customer service

The Queen Room was spacious and the bedding felt fresh. The breakfast options were simple yet satisfying, which I appreciated. The location was convenient with easy access to nearby food and shopping. I also noticed that others enjoyed the spaciousness of their rooms during my stay.

However, the customer service left much to be desired, particularly regarding the handling of complaints.

I had an amusing stay where the room seemed clean despite the lack of shampoo, and breakfast looked nice even though it started too late. Definitely not my first choice next time!

The king suite was super spacious and pet-friendly. Loved chilling with my dog while enjoying the comfy vibes!